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Do you need to buy an extension for your update and Support Package

November 27th, 2009

When you buy an annual or perpetual license for any of Mnova’s plugins, you are entitled to one year of minor and major updates as well as free technical support (throughout the one year period from date of purchase).

If you’re not sure when your annual or your perpetual license’s Update&Support package will expire, you can actually find this information within the application: simply run Mnova and go to ‘Help/License Manager’.

Let’s see an example of a perpetual license:

updates-image1

In this particular case, the Update&Support package for the NMR plugin has expired, meaning that I won’t be able to install any updates which have been released by up to 30 days ago (see the column ‘Update Days= -30′ in red). However I will be able to use the last version I updated to because my license is perpetual (never expires).

To find out all of Mnova’s release dates, please take a look at this link at the download page.

Alternatively, you can take a look at our summarized list of releases below (click here to see what features you are missing if you are running an old version of Mnova):

  • Mnova 6.1.1 – Apr 13th, 2010
  • Mnova 6.1.0 – Mar 22nd, 2010
  • Mnova 6.0.4 – Jan 20th, 2010
  • Mnova 6.0.3 – November 17th, 2009
  • Mnova 6.0.2 – October 9th. 2009
  • Mnova 6.0.1 – September 15th, 2009
  • Mnova 6.0.0 – September 15th, 2009
  • Mnova 5.3.3 – August 31st, 2009
  • Mnova 5.3.2 – June 4th, 2009
  • Mnova 5.3.1 – April 3rd,  2009
  • Mnova 5.3.0 – December 23rd, 2008
  • Mnova 5.2.5 – October 7th, 2008
  • Mnova 5.2.4 – August 7th, 2008
  • Mnova 5.2.3 – June 20th, 2008
  • Mnova 5.2.2 – May 15th, 2008
  • Mnova 5.2.1 – April 3rd, 2008
  • Mnova 5.2.0 – February 29th, 2008
  • Mnova 5.1.0 – November 10th, 2007
  • Mnova 5.0.3 – July 27th, 2007

After the one year period from the original purchase, Update&Support packages can be purchased at 20% of the current cost of the equivalent licence. These will include all minor and major updates throughout the one year period after purchase and free technical support for one year. Please note that the prices quoted are net of all taxes. All taxes due in the country where the customer is based are the sole responsibility of the customer.

If you are interested in the renewal of your Update&Support package just visit our webstore or email us at sales@mestrelab.com

Of course, normally the Updates&Support package for an annual license will expire on the same day as the license, and the software will stop working unless you buy a new license.

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