You can see this information in the Help menu of Mnova by clicking on the option "About"

You need to tell us the issue you are experiencing in order to send the form.

Please enter the characters you see in this picture:


This helps prevent automated form submissions. If you are not sure what the characters are, make your best guess. You will have another try in the next screen.
Can't see the image? Click here for an audible version in English.

Need assistance with this form?



Just send an email to

or call

+34 881 976 775

(Our office hours are 9.30 to 13.30 and 16.30 to 20.30 CET, Monday to Friday).


More details about us at our contact page

Queries solved within 24 hours


Queries are handled and solved within the same day they are received (normally within less than 16 hours)

No worries, you are just where you need to be. We deliver world-class customer support at Mestrelab; or at least that’s what our customers think.

So whether you are a beginner looking for a starting guide, or a experienced user looking for some advanced help you would better start jumping to our Resources & Training page; because your question has probable been answered before.

Queries solved by human beings

See who they are at our team page

One year of free updates and support with every license

That license gives you free access to our support team. In case you don’t know whether you have valid updates and a support license just enter the query and we’ll let you know.