10/05/2013. Mnova 8.1.2 has been released. Download it and do check our new qNMR plugin

Customer Support

Do you have a question you need answered right now?

No worries, you are just where you need to be. We deliver world-class customer support at Mestrelab; or at least that’s what our customers think.

So whether you are a beginner looking for a starting guide, or a experienced user looking for some advanced help you would better start jumping to our Resources & Training page; because your question has probably been answered before.

Mestrelab Customer Support

Queries Solved By Human Beings

See who they are at our team page

Queries solved within the first 24 hour

Queries are handled and solved within the same day they are received (normally within less than 16 hours)

One year of free updates and support with every license

That license gives you free access to our support team. In case you don’t know whether you have valid updates and a support license just enter the query and we’ll let you know.

Contact us via email or phone

Just send an email to support@mestrelab.com or call +34 881 976 775 (our office hours are are 9.30 to 13.30 and 16.30 to 20.30 CET, Monday to Friday).

You can also find more details at our contact page.

Or simply complete this form

You can see this information in the Help menu of Mnova by clicking on the option “About”